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Projeto Descrição

RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.

System Requirements

System requirement is not defined
Information regarding Project Releases and Project Resources. Note that the information here is a quote from Freecode.com page, and the downloads themselves may not be hosted on OSDN.

2006-09-11 18:44
3.6.1

Esta versão inclui numerosas pequenas limpezas e melhorias. Ela corrige os relogin temido "infinito" bug.
Tags: Release, Minor bugfixes
This release includes numerous small cleanups and improvements. It fixes the dreaded "infinite relogin" bug.

2006-06-18 17:23
3.6.0

O changelog completo contém mais de 500 mudanças "interessante" e mais de 1000 comete. A interface do RT foi refeita em XHTML e CSS. Os usuários têm a capacidade de personalizar sua home page RT e definir suas preferências de busca padrão. Relatórios básicos e gráficos, lembretes sobre os bilhetes, a capacidade de fazer ligação para campos personalizados e incluir conteúdos de outros sistemas, a granel e actualização dos campos personalizados foram adicionados.
Tags: Release, Major feature enhancements
The full changelog contains over 500 "interesting" changes and over 1000 commits. The RT UI has been redone in XHTML and CSS. Users have the ability to customize their RT home page and set their default search preferences. Basic reporting and charting, reminders on tickets, the ability to make custom fields link to and include content from other systems, and bulk updating of custom fields have been added.

2004-05-14 06:03
3.0.10

Assorted mudanças foram feitas.
Tags: Release, Major feature enhancements
Assorted changes were made.

2003-06-24 13:27
3.0.3

Esta versão inclui dezenas de melhorias e correções para RT 3.0.2, que está disponível desde o final de maio. Os destaques incluem suporte avançado de forma significativa para a caracteres não-ASCII, movimentação muito mais robusto da entrada de dados falsos, e melhorias no desempenho maciça para algumas configurações.
Tags: Release, Major bugfixes
This version includes dozens of enhancements and corrections to RT 3.0.2, which has been available since late May. Highlights include significantly enhanced support for non-ASCII character sets, much more robust handling of bogus input data, and massive performance improvements for some configurations.

2003-04-16 16:30
3.0.1

Uma série de problemas foram corrigidos (principalmente vários UTF-8 e as questões relacionadas com um problema que pode causar corrupção de anexos binários).
Tags: Release, Minor bugfixes
A number of issues have been corrected (primarily several UTF-8 related issues and an issue that could cause corruption of binary attachments).

Project Resources